The statistics here reflect the activities of the Real Estate Commission during the period from May 1, 2003 to April 30, 2004.
Contact
• 232,500 telephone calls (a 16% increase)
• 2,100,000+ website “hits” (an 840% increase)
Publications
• 805,000 publications distributed to licensees, consumers and applicants
Technology
Made more effective use of technology by:
• Completing migration of 89,000 licensee records to a new and faster Windows-based database system
• Increasing online license renewals to 31%
Licensing
• 167,000 license record changes
• 11,409 applications processed for licenses by examination (a 23% increase)
• 10,430 license examinations administered (a 23% increase)
• 5,281 licenses by examination issued (a 23% increase)
• 3,294 broker licenses issued without examination (a 20% increase)
• 374 licenses issued by reciprocity
• 1,001 firm licenses issued (a 41% increase)
• 278 expired, surrendered and suspended licenses reinstated (a 70% increase)
• 306 license applications regarding character issues reviewed
• 123 license applicant conferences conducted (a 50% increase)
• 6 new and 51 renewed private real estate school licenses
Education
• 42 approvals (a 163% increase) and 22 renewed approvals issued to instructors
• 64 new continuing education elective courses approved (for a total of 305 courses)
• 13 new continuing education sponsors approved (for a total of 179)
• 8 new continuing education Update Course instructors approved (for a total of 109)
• 48 Broker-in-Charge Course sessions conducted for 2,719 licensees
• 2,700 student rosters electronically processed for CE courses
Audits/Investigations
• 109 field investigations completed
• 228 trust accounts examined (a 34% increase)
• 481 persons interviewed
• 26 trust account sessions conducted for 794 students
• 39 “spot inspections” performed on 70 different trust accounts
Legal
• 1,117 case (complaint) files opened (+234 over last year) and 1,098 closed (+193 over last year)
• 19 licensees reprimanded
• 54 licenses suspended
• 26 licenses revoked
• 14 licenses surrendered
• 53 cases utilized conditional remedies
• 14 Recovery Fund hearings conducted
• 26 license application hearings held
This article came from the November 2004-Vol35-2 edition of the bulletin.