Commission Spotlight: Information Technology (IT)

During the COVID-19 pandemic, the Commission’s office has been closed to the public and most staff members have been working remotely. However, there has been no reduction in services provided to the public and licensees, because forms, applications, and license records are web-based, and because staff members have robust remote access capability. All of this is made possible by the efforts and talent of the Commission’s Information Technology (IT) staff.

The Commission’s IT section is led by the Chief Technology Officer (CTO) and is comprised of four staff members. IT is part of the Executive and Administration Division.

Responsibilities of IT staff members include:

• installing and maintaining the Commission’s computer network;
• managing and updating the Commission’s website;
• creating and publishing web-based forms and applications;
• managing multiple broker and applicant databases;
• managing digital and print publications; and
• delivering the monthly eBulletin and other email communications to licensees.

For more information, contact the Commission at admin@ncrec.gov or 919.875.3700.