The statistics here reflect the activities of the Real Estate Commission during the period from May 1, 2002 to April 30, 2003.
Contact
• 200,000 telephone calls
• 250,000 website “hits” (a 150% increase)
Publications
• 777,000 publications distributed to licensees, consumers and applicants
Technology
Made more effective use of technology by:
• Introducing online publication ordering (50%-plus ordered via website each month)
• More than doubling online license renewals
Employment
• 181 applications for employment received
• 34 applicants interviewed
• 8 positions filled
Licensing
• 168,000 license record changes
• 9,274 applications processed for licenses by examination
• 8,466 license examinations administered (a 28% increase and 97% by computer)
• 4,716 licenses by examination issued (an 18% increase)
• 2,748 broker licenses issued without examination
• 325 licenses issued by reciprocity (a 27% increase)
• 711 firm licenses issued
• 199 expired, surrendered and suspended licenses reinstated
• 82 license applicant conferences conducted
• 10 new and 41 renewed private real estate school licenses
Education
• 16 approvals and 89 renewed approvals issued to instructors
• 43 new continuing education elective courses approved (for a total of 315 courses)
• 13 new continuing education sponsors approved (for a total of 186)
• 7 new continuing education Update Course instructors approved (for a total of 103)
• 45 Broker-in-Charge Course sessions conducted for 2,620 licensees
Audits/Investigations
• 82 case investigations completed
• 170 trust accounts examined (a 70% increase)
• 314 persons interviewed
• 27 trust account courses conducted for 853 students
• 45 “spot inspections” performed on 94 different trust accounts
Legal
• 883 case (complaint) files opened and 905 closed (an increase of 50 cases closed)
• 19 licensees reprimanded
• 30 licenses suspended
• 30 licenses revoked
• 15 licenses surrendered
• 65 cases utilized conditional remedies
• 4 Recovery Fund hearings conducted
• 17 license application hearings held
This article came from the October 2003-Vol34-2 edition of the bulletin.