Tech Corner: Think Before You Connect
Real estate licensees often have the flexibility to work anywhere. Whether you’re responding to emails from a coffee shop, reviewing documents on vacation, or sending contracts between appointments, public Wi-Fi can be a convenient way to stay connected. But convenience can come with risks.
Public Wi-Fi networks are often unsecured, making it easier for cybercriminals to intercept information transmitted over the network. If you’re accessing your email, cloud storage, transaction management platform, or other business accounts while connected to these networks, sensitive client information could be exposed without proper precautions.
One way to add an extra layer of protection is to use a Virtual Private Network (VPN). A VPN encrypts your internet traffic, making it much more difficult for others on the same network to view the information you’re sending or receiving. While a VPN does not eliminate every cybersecurity risk, it can significantly improve your security when using public Wi-Fi. Many VPN services are inexpensive, easy to install, and work automatically once enabled, making them a worthwhile investment for brokers who frequently work on the go.
One of the safest options is to use your mobile phone’s personal hotspot instead of connecting to public Wi-Fi. Because your hotspot uses your cellular network, it generally provides a more secure connection than a public Wi-Fi network.
If using public Wi-Fi is your only option, avoid accessing accounts that contain confidential or financial information unless you’re using a trusted VPN. Whenever possible, wait until you’re connected to a secure network before logging into your brokerage’s transaction platform, opening client files, or sending documents that contain personal information. Make sure your devices are set to connect only to networks you choose, rather than automatically joining available Wi-Fi networks.
It’s a good idea to enable multi-factor authentication (MFA) on your accounts. Even if someone obtains your password, MFA provides an additional layer of protection by requiring a second form of verification.
Technology allows brokers to serve clients from virtually anywhere, but mobility should never come at the expense of security. Taking a few simple precautions when connecting can help safeguard client information, protect your business, and reduce the risk of unauthorized access.