Every broker in their Licensee Login must provide the Commission with a private email. If you are a broker, your private email is the way you will receive all notices and communications from the Commission. The Commission sends out reminder notices, renewal notices and other communications using the private email provided by the broker.
Brokers also have the option to provide a public email address. The public email address is what the Commission makes available to the public, including people outside of the Commission who have requested broker contact information.
Brokers provide the following information in their portal and are responsible for making certain this information is current and correct:
Brokers do not need to fill out a form, submit an email or call the Commission to change any of the above items. The Commission will not alter these fields from what the broker has entered. If the information is outdated or incorrect, the broker simply needs to log in to their portal and change it.
Brokers should not use the Firm/Office Address Change Request form (REC 2.21) to change their individual address, even if changing affiliations. This form is designed for use only by a BIC when a firm or office location address changes.
Please take a moment to log in to your broker portal today and check the accuracy of your contact information. Doing so will insure that you don’t miss important notifications from the Commission.