The Americans with Disabilities Act (ADA), a landmark civil rights law originally passed by Congress in July 1990, prohibits discrimination based on disability. To commemorate the passage of the ADA, July is recognized as Disability Pride Month. According to the U.S. Centers for Disease Control and Prevention, 32% of adults in North Carolina have a disability. According to the National Fair Housing Alliance, more than 54% of all housing discrimination complaints involve disability, making it one of the most frequently cited protected classes under the Fair Housing Act.
For real estate professionals, understanding disability protections is essential. Disabilities vary widely, and serving consumers effectively requires awareness, thoughtful communication, and a willingness to adjust assumptions. Brokers have a legal and ethical obligation to comply with both the ADA and the Fair Housing Act’s disability protections, which ensure equal access to housing, provide for reasonable accommodations, and guarantee freedom from discriminatory practices.
By recognizing the unique needs of consumers with disabilities and understanding the laws that protect them, real estate professionals can create more welcoming experiences, support access to housing, and reduce the risk of discrimination claims.
To learn more, refer to the disability-related resources linked below:
Americans with Disabilities Act Title III Regulations | ADA.gov
Better Service for Clients with Disabilities (nar.realtor)
Disability & Health U.S. State Profile Data: North Carolina | CDC
Fair Housing Project — A Project of Legal Aid of North Carolina (fairhousingnc.org)
Housing for People with Disabilities & Their Families | The Arc
Housing Rights – DRNC (disabilityrightsnc.org)